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Terms of service

Unopened products can be returned within 30 days of shipment.  There will be a 4% restocking fee to cover the credit card charges .

Defective hardware will be replaced / swapped out.  A RMA number is required - please call to have a RMA number issued.

There are no returns of opened software .  Defective DVDs and headsets/microphones will be replaced.

Please contact us at:

1 Focus Medical Software

1454 Chestnut Street

San Francisco, CA 94123


415-775-3020 International